Return Policy

Refund and Return Policy

Return Authorization To initiate a return or exchange, please contact us at [email protected] for authorization. Upon approval, you will receive specific instructions on how to proceed with the return.

Return Window Items must be returned within one week of receiving return authorization to qualify for a refund or exchange.

Condition of Returned Items All returned items must be in like-new condition, unused, and in their original packaging.

Refund Process Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, typically within 3-5 business days, depending on your bank or credit card company’s processing times.

Exclusions Please note that certain types of items cannot be returned, such as perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Damaged or Faulty Items If you receive a damaged or defective item, please contact us immediately at [email protected] with details of the product and the defect. You can send the item you consider defective to the address provided in our return authorization.

Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] for exchange authorization.

Contact Information For more information about our return and refund policies, or if you have any other questions, please contact us via:

Email: [email protected]